We service HQ16, Sweet Sixteen, Simply16, Moxie, Avante, Amara ST, Amara20, Fusion, Forte, Amara24, and Infinity machines.
Standard cleaning and lubrication services are recommended every 2 years or 10,000,000 stitches. We offer house calls for this service for those who would prefer not to struggle with the hassle of hauling their machine to the retailer.
House calls are available within a 50 mile radius of our location in Farmington, MN. (Mileage charges apply)
Machines that are experiencing technical issues are not eligible for our house call service
and must be brought in for troubleshooting and repair.
To make an appointment, please contact us by phone at 952 484 3675 or via email at Kim@Kimmyquilt.com
We're happy to help you!
About our service tech:
With 25 years experience as an Aircraft A&P and Avionics Technician, 10 years as a BioMedical Technician at Abbott Northwestern Hospital, and 20 years of fixing Kim's quilting machines, Chuck was an obvious choice to participate in Handi Quilter's exclusive invitation-only advanced technical training program. This week-long factory based program allowed Chuck to learn every aspect of all of Handi Quilter's machines and enables him to offer the highest level of machine maintenance and repair services available. His fast turnaround time means that your machine will be back up and running as quickly as possible. Our customers love him!